Insurance: claims intake that keeps breaking.
Claims arrive as PDFs, scans, broker emails, and portal uploads, in formats that shift every time a carrier updates a template or a new broker joins the panel. Extraction code decays quietly, and mis-parsed claims surface weeks later as rework and complaints.
The loop
Watches the extraction-failure queue, samples the documents that broke, drafts updates to the parsing and mapping code, and proves them against a labelled library of historical claims before a human reviews the change.
The gate
Replay accuracy. A candidate fix must extract the historical library at or above the current benchmark and resolve the new failures, or it escalates instead of shipping.
What stays human
Every coverage decision, every payout, every customer contact. The loop maintains the plumbing; adjusters keep the judgment.